Privacy Policy

In compliance with Law 1581 of 2012 and Decree 1377 of 2013, Casa Encanto Paipa informs that, as the data controller, guarantees the protection and confidentiality of the information provided by its clients, guests, and users. 1. Purpose of Data Processing The personal data we collect through reservation forms, contact forms, or any other channel, will be used for: – Managing reservations and tourist services offered. – Making confirmations, follow-up, and customer service. – Informing about news, promotions, or changes related to our services. – Complying with legal obligations and requirements of competent authorities. 2. Rights of the Data Subject The data subject has the right to: – Know, update, rectify, or delete their data. – Revoke the authorization granted for the processing of their data. – File complaints with the Superintendence of Industry and Commerce for violations of the law. 3. Means to Exercise Rights To exercise their rights, you can send a request to the email: casaencantopaipa@gmail.com or contact the number: +57 316 7561795. 4. Storage and Security Casa Encanto Paipa is committed to safeguarding your personal data under strict administrative, technical, and physical security measures to prevent unauthorized access, use, or disclosure. 5. Authorization By using this website and completing reservation or contact forms, the data subject declares having read and accepted this Privacy Policy and authorizes freely, priorly, expressly, and informedly the processing of their personal data for the purposes described here.